As a professional hockey player, Bob Lachance was living the dream. He traveled the world doing the thing he loved, but as his career wound down and his family expanded, he made the decision to retire from hockey. He started by flipping a house but realized he had no processes or systems. He knew he needed a mentor and found the top investor in his market to learn more.
He served as a door-knocker for that investor and eventually created systems that allowed him to scale. He has since launched REVA Global, a virtual assistant firm to help other investors scale their business through the help of VAs. In this episode, he shares tips to document processes, leverage VAs and scale your business.
Key Insights
1st career was a professional hockey player, before pivoting to real estate
Earned income - wholesaling, rehabbing; passive income - rentals and syndications
Went driving for dollars, wrote down addresses and skip traced to get phone numbers
Made $32k on his first rehab, but realized he had no systems
Asked who the best investor was in the area and everyone pointed at him and he went to work for him knocking doors
Systemized his process and then pulled himself out of that role
If one tactic is not bringing in deals, add more marketing channels
Compiling a list, have an assistant upload to auto-dialer
The key is to get started and focus on one strategy
Launched REVA to help investors with virtual assistants
Get more time back, scaling and being more efficient
Uses daily reports and client success map for 90 days to help track progress
VA Skills/Roles - Phone work/Inside Sales and Admin Skills
Admin - postings, uploading content, scheduling
Inside sales - inbound sales, outbound calls, follow up
Reasons VA hires may not work: expectations are off, mismatched tasks, tracking
There are four R’s of hiring: Roles, Responsibilities, Requirements, Results
Bull’s Eye Tips:
Apparent Failure:
Knockdown redevelopment - lost more than $150k; be careful of shiny object syndrome
Most Recommended Book:
Leadershift by John C. Maxwell
Most Recommended Digital/Mobile Resource:
Outbound dialer (Five9 or Mojo)
Launchcontrol.us
Daily Habit:
Repeating the “Making of a Champion” affirmation - “The most important qualification for becoming a champion is an intense, burning desire.”
Wish I Knew When I Was Starting Out:
Get a mentor right away, work with a team right away
Advice for Smart Driven College Student:
Don’t believe what you see on social media
Current Curiosity:
Starting a podcast
Best Place to Grab a Bite in Connecticut:
Bricco
Connect with Bob:
Website: revaglobal.com
Email: bob@revaglobal.com
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